Right at Home Realty Academy (RAHA)
Maximize your potential
Right at Home Academy (RAHA) is a comprehensive training program that raises the bar and provides new and experienced sales professionals with “real world” real estate skills and knowledge to ensure their success in a highly competitive and fluid industry.
RAHA offers innovative programs, workshops, and sales training developed and delivered by certified and qualified instructors with experience in real estate sales, management, and/or real estate-related industries.
Sample of Courses Offered in Our Branches
How to Analyze Real Estate Market Stats
You know those market stats you get from your real estate board? This session will assist in analysing those statistics, so you have a better idea by area, neighbourhood what type of price trends, buyers and sellers’ market are really happening. This course will assist in understand different market stats and how you can utilize the data when talking to your buyers and sellers.
How to Win at Bidding Wars – Not for the Faint of Heart
This training session will teach you some unique ways to get the edge up on other buyers in a seller’s market where multiple offers are not unusual.
Nine Steps to Success (working with the Ninja Nine):
This training session introduces the participant to the concept of working with the Nine steps of the Ninja Selling Installation including: FORD method, Hot and Warm database identification, Personal Mastery. A must-have for new and seasoned agents. Duration: 2 hours
Understanding Your Communication Styles and Its Impact on Your Clients:
This course helps agents the impact of their communication style on their interaction with their clients. Participants will identify through a Learning Style Inventory their preferred style and how to adapt to their client’s communication style. Duration 2 hours
FINTRAC
This e-learning course is an update to ensure the agent understands the FINTRAC process when identifying their clients using the FINTRAC forms. Online
Effective Listing Presentations, How to Wow Your Sellers
This course offers tips and tricks to get the listing when conducting a listing presentation. Includes questions and writing your own script for potential questions you could be asked. Duration: 3 hours
Understanding Multiple Offers and Multiple Representation
This course is designed to educate the participants of the proper disclosures in Multiple Representation and Multiple Offer situations.
NEW - Open Forum for Everything Realty (O.F.F.E.R)
This forum provides an opportunity for you to ask questions about deals, offers, forms or anything real estate related that you would like to discuss.
Weekly Managers Sales Meetings
All of our Branch Managers conduct weekly sales meetings with their sales representatives. These can be attended online as well as in person. Agents learn about the latest developments within their markets, branch manager updates and the opportunity to promote their new listings to other RAHR members.
TRREB/ seminars are held regularly in all Branch Offices
Topics include:
Review of MLS Practices, Everyday use of FORMS, Compliance, Benefits of using the Buyer Registry and topical issues happening in the real estate industry.
Outside Experts: regularly conduct seminars on topics such as:
Negotiations, Assignments, Mould Dangers, Compliance with Privacy, Understanding Home Inspections, Builders Agreements, Duties of a Real Estate Agent.
Affiliate Vendors
Right at Home Realty has formed relationships with certain vendors that conduct seminars or lunch and learns in the Branch Offices. In most cases, the vendor(s) offer a discount on their services.
Training Calendar
Comprehensive options to grow your business
Right at Home Realty's extensive training department (Right at Home Academy), offers regular training in all branch offices, e-learning, and video conferencing.
Sales Representatives have visibility and registration ability to all training sessions and are encouraged to sign up for topics of interest through the RAHA training calendar.
Orientation Training - Mandatory for all New and Transfer Agents
Duration: 3 hours
This training course will ensure the agent has the information and processes regarding our systems, intranet, deals processing, call centre process, company history and other pertinent information to continue their career at Right at Home Realty. Includes FORMS, Broker Loading, ShowingTime appointment system and vendors and support services.
Skills Training - Fast Track Program: Building Your Business Right, One Home at a Time:
Total course time: 12 hours in class.
This nine-module course (each module is 1.5 hours in length) is designed to assist the Right at Home Agent to grow their business and achieve personal success. Each Branch is scheduled for two modules at a time (3 hours class time) twice per month. One being a day class and one being a night class for agents who have other employment during the day.
TOPICS COVERED (BUT NOT LIMITED TO):
Being an Agent of Change: Professionalism, Etiquette, Netiquette, Self-Awareness, Self Reflection of You and Your Business, Overcoming Speed Bumps.
Business Planning: Building a plan, SWOT analysis, Undertakings, Specifics, Goals, Targets, Adaptability
Branding and Marketing Yourself: Branding your Business, Your Territory, Your Personal Brand, Branding Strategy, Four P’s of Marketing, Marketing Calendar, Internet and Social Media
Database Management and Sphere of Influence:
Sphere of Influence, Business Cooperatives, Qualifying Your Clients, Questions (Top 10), Wants vs. Needs, Rapport, Active Listening, FORM method, CRM and Lead Generation.
Working with Sellers:
Inquiries to Listing, Listing Toolkit, Listing Presentation Creation, managing a Listing, Open Houses, Offers, Offer Process, Acceptance and Sold, Next Steps
Multiple Representation:
Disclosure, Terms, Non-disclosure of Terms, Your Responsibilities in Multiple Representation, Updates from RECO, Ontario Government.
Working with Buyers:
Inquiries to Buy, Buyers Counselling Appointment, Qualifying, Buyers Presentation, The Buying Process, Buyers Representation vs. Buyers Customer Service Agreements, Wants vs. Needs, Showing Suitable Properties, The Close, Preparing the Offer, Multiple Offers, Offer Presentation, Follow-up on Accepted Offer.
Working with Leases:
Residential Tenancies, Residential Tenancies Act, Lease Clauses, Rent Provisions, Assignments, Subletting, Condo Conversions, Terminations.
Working in Preconstruction:
This course introduces agents to the process of working in Pre-Construction with both buyers and investors. *This course is facilitated as an individual course as well. Time: 2 hours
Please note the Orientation and Fast Track Professional Development Program are mandatory for all newly licenced agents to ensure you have the skill sets to be successful. The course is open to all agents as refresher courses as well.
Additional Courses Offered in our Branch Offices
NEW – How to Analyze Real Estate Market Stats
You know those market stats you get from your real estate board? This session will assist in analysing those statistics, so you have a better idea by area, neighbourhood what type of price trends, buyers and sellers’ market are really happening. This course will assist in understand different market stats and how you can utilize the data when talking to your buyers and sellers.
NEW - How to Win at Bidding Wars – Not for the faint of heart
This training session will teach you some unique ways to get the edge up on other buyers in a seller’s market where multiple offers are not unusual.
Nine steps to success (working with the Ninja Nine):
This training session introduces the participant to the concept of working with the Nine steps of the Ninja Selling Installation including: FORD method, Hot and Warm database identification, Personal Mastery. A must-have for new and seasoned agents. Duration: 2 hours
Understanding Your Communication styles and Its Impact on your Clients:
This course helps agents the impact of their communication style on their interaction with their clients. Participants will identify through a Learning Style Inventory their preferred style and how to adapt to their client’s communication style. Duration 2 hours
FINTRAC
This e-learning course is an update to ensure the agent understands the FINTRAC Process when identifying their clients using the FINTRAC Forms. Online
NEW - Effective Listing Presentations, how to wow your sellers
This course offers tips and tricks to get the listing when conducting a listing presentation. Includes questions and writing your own script for potential questions you could be asked. Duration: 3 hours
NEW - Understanding Multiple offers and Multiple Representation
This course is designed to educate the participants of the proper disclosures of multiple Representation and Multiple offers.
Weekly Mangers Sales Meetings
All of our Branch Mangers conduct weekly sales meetings with their sales representatives. These can be attended on-line as well as in person. Agents learn about the latest developments within their markets, branch manager updates and the opportunity to promote their new listings to other RAHR members.
TREB/ seminars are held regularly in all Branch Offices
Topics include:
Review of MLS Practices, Everyday use of FORMS, Compliance, Benefits of using the Buyer Registry and topical issues happening in the real estate industry.
Outside Experts: regularly conduct seminars on topics such as:
Negotiations, Assignments, Mould Dangers, Compliance with Privacy, Understanding Home Inspections, Builders Agreements, Duties of a Real Estate Agent.
Affiliate Vendors
Right at Home Realty has formed relationships with certain vendors that conduct seminars or lunch and learns in the Branch Offices. In most cases, the vendor(s) offer a discount on their services.